IT’S HALLELUJAH TIME HEARING THAT THE END MAY BE NEAR FOR SELF-CHECKOUT EVERYWHERE
This is the best news I’ve seen all week, and that’s not an exaggeration. If you are like me, you can’t stand ANY of those self-checkout kiosks you’ve had to use at some point. I pretty much hate them without reservation. First off, they don’t work well, and never have. Secondly, I’d say that 70% of the time I’ve had to use one, there’s been an issue where I have to wait for the person working on supporting self-checkout to be available. And yes, it’s a wait because they’re already fixing an issue for someone else in the same situation. But evidently my hatred is felt by many, if not all. And these retail torture devices may soon be a thing of the past! Can you say, hallelujah?
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THE WHOLE IDEA OF SELF-CHECKOUT WAS TO MAKE (INCREASE) PROFITS, BUT THEY’RE UNIVERSALLY HATED
The idea of the self-checkout was supposedly to make human clerks redundant. You can read that as “minimizing labor costs.” And supposedly, these horrible things were also one idea to make (also supposedly) struggling retail shops somewhat profitable again. But I expect that really means controlling labor costs into more profit. But they’re awful. They don’t work well and they make the shopping (nay, buying) experience almost a trauma on some days. And there are enough of us who feel that way that major chains like Dollar General are calling it quits when it comes to self-checkout aisles.
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DOLLAR GENERAL CALLS IT QUITS ON SELF-CHECKOUT AFTER PIONEERING THE AUTOMATED WAVE
Why is this a major deal? Mostly because Dollar General was one major retailer who pushed extremely hard to expand their self-checkout lanes, placing them into over half of their 19,000 stores in the United States. They even tried running stores that only had these automated checkouts! So this is me, and likely you as well, hoping that this move is the canary in the coal mine when it comes to self-checkout being dead and buried forever. Forever in this case represents my lifetime. Or until I self-checkout after having to use more self-checkout….
